V-Tech is a VA-verified Veteran Owned Small Business (VOSB) and MDOT Minority Business Enterprise (MBE) Small Disadvantaged Business (SBD) that provides innovative Analytics, Cybersecurity and Technology Services and Solutions (A.C.T.S.) to Federal, DoD, State and Local, and Commercial organizations that drive optimal service delivery and customer satisfaction.

V-Tech is at the Forefront of Delivering Best Practices for IT Service Management

V-Tech is committed to quality as a basic business principle. We believe quality means providing our customers with excellent services to satisfy their requirements.

V-Tech is committed to quality as a basic business principle.

At V-Tech, building customized solutions that meet or exceed customer requirements is our number one priority. Our quality management system ensures that we achieve the highest levels of customer satisfaction by monitoring and controlling costs, meeting service level and deliverable requirements and continual improvement.

We Deliver Continual Quality and Worry Transfer to Our Customers

V-Tech uses ITIL and ISO/IEC 20000-1:2005 (ISO 20000-1) based service management methodologies. We begin all engagements by working closely with our clients to gain a fundamental understanding of their needs. Then, using our ISO 20000-1 certified service management system, we build a quality-based solution to ensure contract requirements are met at all times.

We call this methodology Worry Transfer; we assume our clients' problems and manage them to an agreed resolution. Our certified service management system provides our clients the assurance that V-Tech will consistently apply industry recognized best practices to their service needs.

Our Worry Transfer service delivery processes and procedures include: Planning Service Management, Service Level Management, Service Reporting, Service Continuity and Availability Management, Capacity Management, and Information Security Management.

You can rest assured that V-Tech will bring value to every project or program in which we are engaged.

Welcome to our career center

At V-Tech, you're not just a part of today's changing business environment; you're at the leading edge, forging new paths with innovative solutions and groundbreaking technologies.

  • Help Desk Agent [Tier I/II]/Customer Service Representative, Crystal City, VA - June, 2011
  • Jr./Intermediate/Sr. Information Security Analyst, Washington, DC - June, 2011
  • Information Systems Security Officer (ISSO), National - June, 2011
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